Privacy Policy

1. Information We Collect

We collect information that identifies you as an individual or permits you to be identified. This includes "name," "address," "telephone number," "email address," "financial information" (such as bank account details for CAD transactions), "transaction history," "device information," and "IP address." We collect this information directly from you when you create an account, deposit funds, or contact support, and indirectly through automated technologies like cookies and logging servers.

2. How We Use Your Information

Your data is utilized strictly to facilitate your trading activities, ensure the security of our platform, comply with legal obligations, and improve our services. Specific uses include executing trades, processing CAD deposits and withdrawals, conducting Anti-Money Laundering (AML) and Know Your Customer (KYC) verifications, communicating with you regarding account status, and generating anonymized market analytics.

3. Disclosure of Personal Information

We do not sell your personal information to third parties. We may disclose your data to trusted service providers who assist us in operating our platform, conducting our business, or servicing you, such as cloud hosting providers, payment gateways, and compliance software vendors. These parties are contractually bound to use your information only for these purposes. We may also disclose information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Data Security

We implement robust technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, multi-factor authentication requirements, regular security audits, and restricted access to personal data on a need-to-know basis. While we strive to protect your personal information, no electronic transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other reporting requirements). For example, financial transaction records must be retained for a minimum of five years under Canadian anti-money laundering regulations. Upon expiration of the retention period, your data is securely destroyed or anonymized.

6. Your Rights and Choices

As a Canadian resident, you have specific rights regarding your personal information. You may request access to the personal information we hold about you, request corrections to inaccurate or incomplete data, and in certain circumstances, request the deletion of your data. You may also withdraw consent for certain types of data collection at any time. To exercise these rights, please contact us at [email protected]. We may require specific information to locate your personal information.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

8. Contact Information

If you have questions or comments about this Privacy Policy, please contact us at:
Auvrilden CA
120 Bay Street, Suite 4500
Toronto, ON M5J 2K9
Canada
Email: [email protected]
Phone: +1-416-555-0199